See all properties
Save

Akumal Bay Beach & Wellness Resort - All Inclusive

4.0 star property
Upscale property with pools and private beach

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Akumal Bay Beach & Wellness Resort - All Inclusive

Private beach, beach towels, scuba diving, snorkeling
Interior
Body treatments, facials
4 restaurants, lunch, dinner served; Mexican cuisine
Interior entrance
Reviews
9.0

Wonderful

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • All inclusive
  • On private beach
  • Pool
  • Hot Tub
  • Spa

Explore the area

Map
Km 104 Carr. Cancun-Chetumal, Akumal, QROO, 77760
  • Popular LocationAkumal Beach9 min walk
  • Popular LocationYal-ku Lagoon7 min drive
  • Popular LocationHalf Moon Bay8 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)71 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

I liked everything Thank you
GRAZYNA
Jun 1, 2024
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

Room options

View all photos for Junior Suite Penthouse Ocean Front Rooftop terrace

Junior Suite Penthouse Ocean Front Rooftop terrace | Free minibar, in-room safe, desk, iron/ironing board

Junior Suite Penthouse Ocean Front Rooftop terrace

8.8/10 Excellent

Highlights

Terrace
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Separate bedroom
Ceiling fan
Designer toiletries
  • 850 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden Ocean Front

Junior Suite Garden Ocean Front | Free minibar, in-room safe, desk, iron/ironing board

Junior Suite Garden Ocean Front

8.9/10 Excellent

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Free minibar items
Plasma TV
Pillow menu
Separate bedroom
Ceiling fan
  • 592 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Ocean Front

Free minibar, in-room safe, desk, iron/ironing board

Junior Suite Ocean Front

9/10 Excellent

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Free minibar items
Plasma TV
Pillow menu
Separate bedroom
Ceiling fan
  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

Kayaking
Bahia Principe Luxury Akumal - All Inclusive
On private beach
Pool
Breakfast included
All inclusive
8.4 out of 10, Very Good, (1420)
Bahia Principe Luxury Akumal - All Inclusive

About the neighborhood

Akumal

Located in Akumal, Akumal Bay Beach & Wellness Resort - All Inclusive is on a private beach. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Akumal Beach and Half Moon Bay. Traveling with kids? Consider Akumal Ecological Center and El Toh Ecopark.
Visit our Akumal travel guideOpens in a new window

What's nearby

  • Akumal Beach - 9 min walk
  • Akumal Ecological Center - 19 min walk
  • Riviera Maya Golf Club - 4 min drive
  • Yal-ku Lagoon - 7 min drive
  • Half Moon Bay - 8 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 72 min drive

Restaurants

  • Mediterraneo - 11 min walk
  • Akumal Sushi Beach Bar - 1 min walk
  • Akumal Beach Resort 'The Lobby Bar' - 1 min walk
  • Lol Ha - 8 min walk
  • Portofino - 13 min walk

About this property

Akumal Bay Beach & Wellness Resort - All Inclusive

Upscale all-inclusive property near Xel-Há Park
Akumal Beach is located near Akumal Bay Beach & Wellness Resort - All Inclusive, which provides a free breakfast buffet, a beach bar, and a poolside bar. This property is a great place to bask in the sun with a private beach, scuba diving, and beach yoga. Treat yourself to a massage, a facial, or a body treatment at I'na Yana K'iin Wellness, the onsite spa. At the 4 on-site restaurants, enjoy lunch, dinner, and Mexican cuisine. Yoga classes are offered at the 24-hour gym; other things to do include snorkeling. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 4 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • An outdoor tennis court, babysitting (surcharge), and coffee/tea in the lobby
  • Beach towels, a 24-hour front desk, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All 310 rooms offer comforts such as 24-hour room service and pillow menus, in addition to thoughtful touches like air conditioning and free stocked minibars. Guests reviews give good marks for the clean rooms at the property.
More amenities include:
  • Bathrooms with designer toiletries and showers
  • Plasma TVs with cable channels
  • Furnished balconies or patios, coffee/tea makers, and ceiling fans

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All meals and snacks included
In-room minibar (all beverages included)

Land activities

Volleyball

Lessons/classes/games

Dancing

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Rodizio Grill

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Scuba diving
  • Snorkeling
  • Spa tub

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Living room
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body treatments
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • iPod dock
  • Plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

Outdoor space

  • Furnished balcony/patio

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from September 23 2024 to October 13 2024 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Akumal Bay Beach Wellness Resort All Inclusive
Akumal Bay Beach Wellness All Inclusive
Akumal Bay Beach Wellness
Beach Resort Akumal
Akumal Bay Beach & Wellness Resort Riviera Maya, Mexico
Akumal Bay Wellness Inclusive
Akumal Bay Beach Wellness Resort All Inclusive
Akumal Bay Beach & Wellness Resort - All Inclusive Akumal

Frequently asked questions

Does Akumal Bay Beach & Wellness Resort - All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool. The property will be renovating one of the pools from September 23 2024 to October 13 2024 (completion date subject to change).

Is Akumal Bay Beach & Wellness Resort - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Akumal Bay Beach & Wellness Resort - All Inclusive?

Self parking is free at this property.

What time is check-in at Akumal Bay Beach & Wellness Resort - All Inclusive?

Check-in begins at 3 PM.

What time is check-out at Akumal Bay Beach & Wellness Resort - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Akumal Bay Beach & Wellness Resort - All Inclusive?

Yes, the property is all-inclusive. Activities include volleyball, dance classes, and more.

Where is Akumal Bay Beach & Wellness Resort - All Inclusive located?

Nestled on the beach, this Akumal property is within 1 mi (2 km) of Akumal Beach, Akumal Ecological Center, and Hekab Be Biblioteca. Half Moon Bay and Riviera Maya Golf Club are also within 3 mi (5 km).

Reviews

9.0

Wonderful

Rating 10 - Excellent. 670 out of 1008 reviews" "
Rating 8 - Good. 212 out of 1008 reviews" "
Rating 6 - Okay. 75 out of 1008 reviews" "
Rating 4 - Poor. 33 out of 1008 reviews" "
Rating 2 - Terrible. 18 out of 1008 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

GRAZYNA

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything Thank you
Stayed 6 nights in May 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The service was truly the shining star at this resort. Special call out to the staff and leadership at the Lima restaurant and Rosalinda at the pool bar by building’s 3&4. Also a call out to the staff and leadership at the Mexican and Gourmet restaurants. Great job on the service and compliments to the Chef’s. Here are the things I didn’t like about the resort: 1. Smoking. If you are a smoker and you like to smoke everywhere you want or if you’re a non-smoker and like people to smoke around you all the time, this is the resort for you! This is a full out smoking resort with no restrictions. Truly disgraceful! 2. If you have kids and want them to be able to do anything they want whenever they want or you’re an adult without kids and want to have kids around you at all times doing what ever they want , this is the resort for you! No adult pool or other areas in the resort for adults. 3. The beach behind the resort is narrow and rocky, basically not useable. This was a big disappointment. It’s better if you walk down the beach by Secrets and further and there is good snorkeling so by no means total loss. The aquatic life in this area is spectacular. At the end of the day what’s important for me may be different for you and I spoke to many people who were return customers solely for the service but for me I need a little more. It is a beautiful area and the locals are wonderful people.
Stayed 14 nights in May 2024

2/10 Terrible

Angelo

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I booked the penthouse suite for our first trip to Mexico. To say we were let down is an understatement. Our balcony was one of three completely covered by a large tree so there was no ocean view, the air conditioning didn’t work, the food was average to below average depending on the restaurant, we even had a hard time getting waters delivered to the room. The rooftop tub would have taken 4 hours to fill so we didn’t bother. Not a big deal but the TV in the room also didn’t work. After a day and a half - we left and booked a spot at Secrets which is right next door and it was one of the best decisions we made. It may have been more expensive, but absolutely worth every penny. Our recommendation would be to book Secrets in Akumal FIRST.
Stayed 4 nights in May 2024

6/10 Okay

Keli lynne

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Welcome was wonderful. Some of the staff were amazing, the staff in the pelican were not. The manager was kind and friendly however there were 3 different occasions when we went in and were not helped. We asked for menus and they didn't bring them. We asked to order and we're ignored by two different staff members. After another customer said something we finally got our menus. We ordered room service twice and it never came. We ran out of toilet paper in our room twice and had to wait hours for it to be delivered. Also they did not restock the mini fridge as it said it would be. We also had to call on this and they only refilled it partially.
Stayed 6 nights in May 2024

10/10 Excellent

Richard

Traveled with family
We had seaweed during our stay and beach is rocky-bring water shoes. Enjoyed our stay ❤️
Stayed 7 nights in May 2024

8/10 Good

Glen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Some construction noise
Stayed 3 nights in May 2024

8/10 Good

Richard John

Liked: Cleanliness, staff & service
Stayed 10 nights in May 2024

6/10 Okay

Paula

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in May 2024

10/10 Excellent

helena patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
lets just start with one word, STAFF!!!I have never stayed at any resort anywhere in the world with such an amazing staff, this was my first time and definitley will be back because of them, is it everything ?no , what can be worked in is the beach loungers , they are horrible and old , need to be more comfortable on that beautiful beach, second the pools need some work , and lastley the food at breakfast was not good , always look forwars to breakfast and had to settle with pbandj sandwich , but the snack bar at lunch is fantastic as is the specialty restaurants and if you are a sushi lover this is the place for you , rooms are comfy and any issue you may have is worked on ASAP , with smiles!!! again have stayed at many resorts in Riviera Maya and they are huge and love them but Akumal Bay felt like i was leaving home , they make you feel that good so because of that wonderful amazing beautiful staff we will be back as soon as we can !!! Thank you so much , if you guys only knew how bad my husband and i needed this , hugs to you all , till we see you again!!!
Stayed 10 nights in May 2024

8/10 Good

Nikolai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was dirty and full of rocks. It is almost impossible to get in water because of rocks.
Stayed 9 nights in May 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting. This was a calm, relatively quiet and chill property. Not a rowdy, party type of place. Great for relaxing.
Stayed 7 nights in May 2024

10/10 Excellent

Vaughn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and accommodations were excellent. they didn't have our junior suite that we booked available when we checked in so they upgraded us to a penthouse suite for no charge (which was awesome). They were also doing construction all along the 2nd floor which was very loud so my friends had to move their rooms due to the noise. But the place is wonderful and the staff are so nice. definitely will stay again!
Stayed 5 nights in May 2024

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and sweet. The restaurants Rodizio and Alux were incredible. Easy to check-in and check out.
Stayed 5 nights in May 2024

6/10 Okay

Elena

Disliked: Property conditions & facilities
Stayed 7 nights in May 2024

8/10 Good

Enes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in May 2024

10/10 Excellent

Lisa, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful resort with excellent staff. There was some construction going on but it wasn't overly intrusive. The views over Akumal Bay are amazing. Very good food!
Stayed 9 nights in May 2024

10/10 Excellent

BRIAN Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2024

6/10 Okay

Christina, Diamond Springs

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
We love the snorkeling at the resort and the staff. The room we had 2001 needed work. Broken mirror. Light fixture hanging from ceiling. We had cockroaches in the room. Box springs had holes in it. Air conditioner did not cool down enough. Lowest was 24. Maids didn’t clean very well. Paint was falling off the wall in the bathroom. The maids didn’t clean the floors. The sheets on the bed was a flat sheet that didn’t fit.
Stayed 8 nights in May 2024

10/10 Excellent

Bradley

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Akumal Bay is a beautiful little resort. Lots of returning quests because the staff are so awesome, the food is amazing and just an overall fun place to be.
Stayed 14 nights in Jan 2024

10/10 Excellent

Douglas Glen, Rutherfordton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally met expectations. Restaurants EXCEED expectations with casual dining and no reservations. Entire staff were helpful, friendly and cordial. No hot showers. We plan another stay when updated rooms become available.
Stayed 5 nights in Apr 2024

4/10 Poor

kevin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the property from April 29 - May 3, if you need an easy summation of our stay... it is an all-inclusive property with all the food and drink you can ingest but i actually lost weight!!! Not my strategy on a high dollar glutton vacation. First/Worst was our roof top penthouse room 2314 had no air conditioning, never cooled off the entire week.. At night when the ambient air would fall into low seventies room temperature would also fall one degree but the humidity was oppressive. So our swimsuits and evening attire remained damp after removal and hanging up to dry. The buffet style breakfast was the worst variety, selection and quality we have ever experienced at an all inclusive resort. One example, there french toast offering was just triangle cut slices of bread dropped on a grill to slightly blacken (no egg batter dipped) just raw toast. Aurora at omellette station was the only bright person in the entire room. All the seating cushions had food crumbs and mildew stains. Dinner at the al a carte restaurants was okay, but eating areas were hot and humid, menu selection was very limited and repetitive in all four places; a salad, one hot or one cold soup and then about eight entrees to choose with only two being appetizing. This is also the first resort where we could not find a beach or pool lounger... oh we have suffered from the towel game at other places but this time it wasnt that you were stuck in corner or well back of water line, you were stuc
Stayed 4 nights in Apr 2024

8/10 Good

Daniel David

Stayed 7 nights in Apr 2024

8/10 Good

Daniel B

Traveled with partner
Liked: Cleanliness, staff & service
We have been in this hotel many times and always liked it a lot. In the last couple of years, we feel it’s a getting a bit run down. Lots of broken chairs at the beach. The food so so. We still like the place but perhaps the most concerning issue is that the beach has far more rocks than it used to and there are massive sting rays swimming close to shore which means you need to be super careful when you get in the water and I would not allow young kids alone. That makes it fun to snorkel but not very safe for families with young kids. We do love that they preserve animals and sea life, like the marine turtles and there’s lots of iguanas, agoutis and coatis running around the property but they don’t bother you at all. All in all a good interesting area.
Stayed 21 nights in Apr 2024

8/10 Good

Anees Yousuf

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was beautiful and green. Staff was friendly for the most part. Food was average. Beach and water were breathtaking, however seaweed and rocks in some parts made it somewhat hard to access.
Stayed 5 nights in Apr 2024

General hotel information

Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0