Ratings based on 92 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted May 20, 2024 on Expedia
Good location in the center of Aqaba.
Clean room and comfortable bed that has enough cushion to absorb the hips and shoulders.
Sanad at reception stood out. He is incredibly polite, friendly and helpful, not because it's his job, but because that is his natural personality. He is one of the most genuine people I've encountered in a hotel. Lacosta Hotel is lucky to have him.
The interior of the hotel is noisy from fellow guests, (and an amateur football team?) Sounds echo through the hallways. And the guests in the adjacent room smoked, and left the door open so the hall smelled of smoke. And smoke came through the ventilation system into my room throughout the day and night. It would be better if smoking and non-smoking rooms were on separate floors.
Breakfast was good and had a good variety of options.
by A verified traveler
Posted Apr 13, 2024 on Expedia
Linen were dirty
by A verified traveler
Posted Jul 26, 2023 on CheapTickets
It’s not easy to find parking for your car
by A verified traveler
Posted Sep 30, 2021 on Hotels
by A verified traveler
Posted Sep 15, 2021 on Expedia
No parking and more like a 2 star hotel
by A verified traveler
Posted Sep 11, 2021 on Hotels
by A verified traveler
Posted Sep 5, 2021 on Expedia
The Best
by A verified traveler
Posted Aug 18, 2021 on Hotels
Comment from Hotel Management
Aug 23, 2021 by Omar, Hotel Management
Dear Mr. Dimitris
Warm Greeting from Lacosta Hotel,
It was pleasure welcoming you, and we very much appreciate your perfect rating. We could only wish that will be visiting us more at the hotel.
Kind Regards
Omar Khaled General Manager
by A verified traveler
Posted Aug 14, 2021 on Expedia
Reception was kind and helpful. Well located in the center. Breakfast has wide variety and is satisfying.
Only one thing to improve, the drain in the shower room should be repaired not to cause a flood.
Comment from Hotel Management
Aug 23, 2021 by Omar, Hotel Management
Dear Mr./s
We value our guest's opinions and would like to thank you for bringing this our attention. Please accept our sincere apologies for what happened. We will make sure to look into your comment and address the concerns you had during stay, and take the correct actions accordingly in order to void it's future occurrence. We really hope that you will give us another opportunity to welcome you back in order to change your mind about us, and provide you with the high quality service.
Kind Regards
Omar Khaled
by A verified traveler
Posted Aug 2, 2021 on Travelocity
Everything about the hotel was excellent I will definitely come back again 😍
Comment from Hotel Management
Aug 23, 2021 by Omar, Hotel Management
Greeting from Lacosta Hotel
It was a pleasure welcoming you and we are grateful that you took the time to share your feedback of your wonderful vacation at our property .As we aim to provide the best quality of services for each guest, we are glad to learn that you have left feeling satisfied with our team services. We very much appreciate your perfect rating. We could only wish that you will be visiting is more often at the hotel.
Kind Regards
Omar Khaled General Manager
