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Cyan Cancun Resort & Spa

3.5 star property
Comfortable hotel on the beach, near El Rey Ruins

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Cyan Cancun Resort & Spa

Terrace/patio
In-room safe, desk, laptop workspace, blackout drapes
Exterior
Shower, rainfall showerhead, free toiletries, slippers
Beach massages
Reviews
7.8

Good

Popular amenities

  • Pool
  • On private beach
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • BarBarBar
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, QROO, 77500
  • Popular LocationEl Rey Ruins18 min walk
  • Popular LocationIberostar Cancun Golf Course18 min walk
  • Popular LocationDelfines Beach2 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)12 min drive
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Room options

View all photos for Deluxe Room, Sea View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, Sea View

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Cable channels
Iron/ironing board
  • 344 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Cable channels
Iron/ironing board
  • 344 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Sea View

Superior Suite, Sea View | In-room safe, desk, laptop workspace, blackout drapes

Superior Suite, Sea View

Highlights

Private indoor spa tub
Air conditioning
Flat-screen TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 452 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Sea View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Quadruple Room, Sea View

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Cable channels
Iron/ironing board
  • 344 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, Balcony, Sea View

Superior Suite, Balcony, Sea View | In-room safe, desk, laptop workspace, blackout drapes

Superior Suite, Balcony, Sea View

Highlights

Balcony
Yard
Private indoor spa tub
Air conditioning
Flat-screen TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
  • 452 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cancun

Located on a private beach, Cyan Cancun Resort & Spa is in Zona Hotelera, a neighborhood in Cancun. Iberostar Cancun Golf Course and Aquaworld are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit La Isla Shopping Mall and Puerto Cancun Marina Town Center. Looking to enjoy an event or a game while in town? See what's happening at Oasis Arena or Andres Quintana Roo Stadium.
Visit our Cancun travel guideOpens in a new window

What's nearby

  • El Rey Ruins - 18 min walk
  • Iberostar Cancun Golf Course - 18 min walk
  • Delfines Beach - 2 min drive
  • Ventura Park Cancun - 6 min drive
  • La Isla Shopping Mall - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • Arena Sports Bar - 11 min walk
  • Km 19.5 - 12 min walk
  • Restaurant las Fuentes - 5 min walk
  • Sun Palace - 6 min walk
  • Zai - 13 min walk

About this property

Cyan Cancun Resort & Spa

Hotel near La Isla Shopping Mall
Cyan Cancun Resort & Spa is located close to El Rey Ruins, and provides a beach bar, a poolside bar, and a terrace. This hotel is a great place to bask in the sun with a private beach, beach massages, and sun loungers. In addition to a garden, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • A free beach club on site, express check-out, and luggage storage
  • Beach umbrellas, a front-desk safe, and a 24-hour front desk
  • Guest reviews speak well of the beach locale, overall value, and pool
Room features
All 155 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and electrical adapters/chargers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • A beach bar
  • A poolside bar

Things to do

  • Free beach club
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cleaning fee: USD 4.47 per accommodation, per night
  • Service fee: USD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system

We should mention

This property does not have elevators

Property is also known as

Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun

Frequently asked questions

Does Cyan Cancun Resort & Spa have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Cyan Cancun Resort & Spa ?

As of May 16, 2024, prices found for a 1-night stay for 2 adults at Cyan Cancun Resort & Spa on May 30, 2024 start from $91.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cyan Cancun Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cyan Cancun Resort & Spa ?

Self parking is free at this property.

What time is check-in at Cyan Cancun Resort & Spa ?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Cyan Cancun Resort & Spa ?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Cyan Cancun Resort & Spa located?

Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, El Rey Ruins, and Iberostar Cancun Golf Course. Delfines Beach is 1 mi (1.7 km) away.

Cyan Cancun Resort & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 395 out of 898 reviews" "
Rating 8 - Good. 235 out of 898 reviews" "
Rating 6 - Okay. 107 out of 898 reviews" "
Rating 4 - Poor. 79 out of 898 reviews" "
Rating 2 - Terrible. 82 out of 898 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Trina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice n has access to the beach. It’s very clean, the shower does have hot water I didnt had no problem the area was safe n there’s a store across the hotel where u can buy snacks n also sell food. The service from the hotel was great.
Stayed 3 nights in May 2024

10/10 Excellent

Myron

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience clean room nice pool area and awesome hospitality loved it no complaints my Wife and I enjoyed it we will be back
Stayed 3 nights in May 2024

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Ramon, Calgary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great to deal with and they had everything we needed. The 4 star instead of 5 is because it is an older building but they were working on fixing certain areas. The restaurant has great food and staff but could have been better on the "north american" style food selection but you don't come here to have hot dogs... which was on the menu. Probs for kids. All the home town selections were great... and they even bringing it to you POOL side. Overall a great experience and we would definitely stay here again.
Stayed 6 nights in Mar 2024

8/10 Good

Lewis

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The rooms are kept very clean and the location to the beach is perfect
Stayed 9 nights in Apr 2024

10/10 Excellent

Kristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was fantastic
Stayed 1 night in May 2024

10/10 Excellent

AGAPI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, beautiful sea view, great staff.
Stayed 2 nights in Apr 2024

4/10 Poor

Ghane

Traveled with partner
Disliked: Amenities, property conditions & facilities
Upon arrival had to go back and fourth about paying for my room as i had a receipt saying i paid $200 if i did not argue i would have been charged another 200 USD easily. It Took a while for him to realize he was wrong. Then arrived early about 12 and still didnt get in our room til almost 4 we were told wait for security to take us to our room. Then we saw him take new people to their room before us and front desk tells us we can go ourselfs. Then we get a key but not the check in papers with all the info so have to go back for that. We were told The restaurant opens at 8am, was not until 12. However the food was good, and the pool area is nice. The room itself the sink oversprays EVERYWHERE and overflows. We were charged for a towel it had a corner of juice on it as we poured it in the sink but guess what it oversprays and fills up anytime you use it. Are the towels not washed already? I could have soaked that towel in the sink with soap and water and easily cleaned it. Also the building and doors and floors all seems like theyre falling apart. Not sure how so many high reviews, Id only stay here if others were not available. Service was nice i guess except for when you call them out on it. If you meed wifi dont bother its useless, even cable barely worked glad i finished my work before coming here. Not a fan
Stayed 2 nights in Apr 2024

6/10 Okay

Gloria

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I would say that you get what you pay for. The hotel was affordable, and therefore we didn't have high expectations. However, considering the beautiful view that we can get (sunsets and the ocean view), it's disappointing that the building is so old and poorly maintained. It's about time they modernize it. Nonetheless, we appreciated the cleanliness of the room and the pools. We were pleasantly surprised that they cleaned our room during our stay. We also appreciated that they cleared the seaweed early in the morning on the beach. The food (croque madame and ciabatta sandwich) we ordered wasn't worth it. I wouldn't recommend eating there, especially if it's not included in your package. The staff was easily accessible, which we appreciated.
Stayed 2 nights in Apr 2024

General hotel information

Reasons to Book
Outdoor Pool & Nice Bathroom
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5