A very outdated property. We were given a small, subpar room with a terrible view. Upon arrival after 3:00, we were told that the river view room we paid extra for was not ready. They were going to give us a room that was of the same value and bed size with a view of Fifth Street. Not only was the room extremely small and compact, the view was that of the HVAC system. It was the classic “bait and switch!” We come to Cincinnati yearly and will not be staying at the Hyatt again.
Jennifer
2024 年 5 月入住 2 晚
10/10 超赞
Michael
与家人出行
2024年05月27日
This was my second time staying here. Everything was great! Very close to fountain square and the trolley.
Michael
2024 年 5 月入住 2 晚
10/10 超赞
Peter
团体旅客
2024年05月27日
满意:清洁度、员工和服务、服务设施
Limited dining
Peter
2024 年 5 月入住 2 晚
10/10 超赞
Jennifer
与家人及幼儿出行
2024年05月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
They made eveything simple and were able to check us in right away, just a little early, after the great valet service made parking easy.
Jennifer
2024 年 5 月入住 1 晚
10/10 超赞
Eric
2024年05月20日
满意:清洁度、员工和服务、住宿条件和设施
Great service and room
Eric
2024 年 5 月入住 3 晚
10/10 超赞
Lawrence
2024年05月20日
满意:清洁度、员工和服务、住宿条件和设施
My wife and I went to the theater, and I loved that we were able to walk from the Hyatt. The staff were professional and friendly. I will definitely stay again when I return to Cincinnati.
Lawrence
2024 年 5 月入住 1 晚
6/10 一般
Tracy
2024年05月19日
满意:清洁度
This is a very old and outdated property. It may just be the vibe of the area but the hotel was very depressing and closed in. Windows in the room made it feel like a 1970’s office cubicle. Overpriced for the esthetic.
Tracy
2024 年 5 月入住 2 晚
10/10 超赞
Steven,Brookville
与家人出行
2024年05月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The Hyatt worked well for our girls' gettaway! Quick Uber to the casino and back. Lots of restaurant choices within walking distance of the hotel.