2/10 Terrible
Joanne
Jun 11, 2024
Disliked: Amenities, property conditions & facilities
This is the WORST hotel I have ever stayed in. 1 out of 3 keys worked. Wet carpeting from mildew because the air conditioning isn’t left on so it’s humidity that has made the carpet wet. Mildew smelling room, parking lot light shining straight into room, black out shade not on its track, slow draining sink so you brush your teeth and your spit stays in the sink, leaking paper cups for tea which I used my own tea bags. The one in the room looked old and wrinkly. Kurrig coffees only decaf. Coffee at breakfast was the tiniest cups I’ve ever seen. Only heavy cream as an option, restaurant closes at 9 with nothing in the mini mart for purchase. No real snacks or beverages. I am Shocked IHG would have its name associated with it. I’ve stayed in red roof inns that were a thousand times nicer. Truly the worst ever. No customer service. People should not stay there! You should not partner with them. Definitely makes me question expedias judgement.
Joanne
Stayed 1 night in Jun 2024