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"I loved the customer service. Yusimith was amazing and made me feel right at home. I could not not higher marks for her service. 6 out of 5 stars."

"Great stay!"

"The staff were extremely friendly and upbeat. Any questions I asked were answered and while there are trains and planes going by quite often, I found it enjoyable."

"Staff were very polite and pleasing"

"Very close to both the Fine Art Museum and Museum of Natural History"

"It was a decent stay and some of the staff were friendly and helpful but one asian woman that was working the front desk didn't seem to want to help at all and seemed annoyed to even talk but other than that the rest was good. The pool and gym were adequate and the pricing wasn't so bad. The rooms were good enough for a short stay but they didn't seem to clean them enough since we found some dust in the window area near the Ac, also the house keepers never came to tidy our room and replenish it...

"Breakfast was really good, staff very kind and accommodating."

"I enjoy staying at this hotel, like the fact that is close to Universal Studio. I didn’t see any bugs!"

"The staff are awesome and friendly and made me feel at home. "

"This hotel is the best "