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“We chose a room with a creek, but with the air conditioner turned on, we couldn't hear the sound of the creek at all. There was not enough time to ventilate the room, there was an unpleasant smell when we entered, and I sprayed a lot of lysol. The bathroom is very! Very! Small! ! ! It's hard to open the door to get out of the tub and your leg or bath towel will rub against the toilet! The washbasin is so high that even young children can't wash their hands and brush their teeth by themselves. A……

“Probably among the top 5 places to stay at Gatlinburg. It's a little too expensive for the average traveler though. The whole place is clean and pleasant and you feel welcomed. The beds, -----, well not all that great.”

“Perdect”

“Great property ”

“I like the rooms and enjoyed our stay/ vacation. My kids loved the pool!”

“Small room but all accessories were in working order. Location is great to all local attractions. The free trolley stops right at the lodge! Host was responsive with text communication.”

“Front desk associate friendly. Nice quite stay. Very nice room and decor. Comfortable bed. Nice security from entrance to elevator to room. ”

“Everything went well, no snafus.”

“Great staff. Left my Fitbit at the pool. Went to guest services next morning and it was there!”

“Convenient location and beautiful scenery”

“The location of hotel is very convenient. The room was clean, breakfast was the usual breakfast and was good. Overall a good stay. ”

“The rooms were very clean but could use some updating. Pool didn't look inviting. Looked a little on the green side. Otherwise the stay was pleasant and love the parking convenience.”

“The hotel and staff was great. They did loose power for about twelve hours one day. Nothing they could had known or done. They got it fixed and compensated accordingly. Great dining in the area. A clean city. The down side was loud car revving and burnouts through out the night. Concerning was the high visibility and amount of armed security officers. This was through out the city. Also the pat downs to get into some bars/clubs.”

“Muy agradable La atención en la hora de entrar muy buena, la habitación muy acogedora Gracias”

“Good”

“Location was good, though it was not ideal”

“house keeping叫了两次都不来”

“We enjoyed the stay at the hotel.From the moment I arrived,I was greeted with warm smiles and implacable service that continued throughout our entire stay It's five star experience all the way ”

“Clean, comfortable beds, nice shower, good breakfast. ”

“A little old but updated ok”