6/10 Okay
Wayne
Traveled with partner
May 2, 2024
Firstly the travel from airport is about 1.5 hours to 2hours . On the Expedia website it says 40 min . Which was the deciding factor why I chose this property so in essence it’s false advertising.
The property has the potential to be awesome but it missed its mark on most of the restaurant staff and bar staff . Half of our encounters where welcoming the other half was poor . Which left us disappointed. Bar staff definitely are either over worked or underpaid because the drinks and service stunk . The food was average but the wait staff in steak house and zen made up for the other poor staff in the other restaurants .
The house cleaning service was excellent and our room was cleaned with care daily .
Overall great resort if you like cheap liquor and mid food .
Unfortunately I expected more quality.
My recommendation is to either lower your rate to justify the average service or train staff better to continue charging the upper level rate . 6 out of 10 for me
Wayne
Stayed 3 nights in Apr 2024