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DoubleTree by Hilton London West End

4.0 star property
Upscale hotel, walk to The British Museum

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for DoubleTree by Hilton London West End

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes
Dinner served
Reception
Twin Room, Accessible | Bathroom | Free toiletries, hair dryer, towels, soap
Fitness facility
Reviews
7.8

Good

Popular amenities

  • GymGymGym
  • Breakfast available
  • Air conditioningAir conditioningAir conditioning
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
92 Southampton Row, London, England, WC1B 4BH
  • Popular LocationRussell Square3 min walk
  • Popular LocationThe British Museum5 min walk
  • Popular LocationTrafalgar Square4 min drive
  • AirportLondon (LHR-Heathrow)49 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Great location! Staff was super friendly and helpful.
Lisa
Apr 4, 2024
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Room options

View all photos for Superior Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Studio Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Superior)

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 1 Queen Bed (Superior)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Superior)

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed (Superior)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed (Superior)

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Family Room, 1 Queen Bed (Superior)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Twin Room

7.2/10 Good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Single Room

7.4/10 Good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Room, 1 Double Bed

7.3/10 Good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Accessible

Twin Room, Accessible | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Twin Room, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Premium Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

Non Refundable Double

  • Sleeps 2

Double Room

  • Sleeps 2

Double Single Use

  • Sleeps 1

Single Room

  • Sleeps 1

Non Refundable Single

  • Sleeps 1

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About the neighborhood

London

DoubleTree by Hilton London West End is located in London City Centre, a neighborhood in London, and is in the entertainment district and near a metro station. The area's natural beauty can be seen at Hyde Park and Russell Square, while The British Museum and Royal Albert Hall are cultural highlights. Check out an event or a game at The Oval, and consider making time for London Eye, a top attraction not to be missed.
Visit our London travel guideOpens in a new window

What's nearby

  • Russell Square - 3 min walk
  • The British Museum - 5 min walk
  • Piccadilly Circus - 20 min walk
  • Trafalgar Square - 4 min drive
  • Big Ben - 5 min drive

Getting around

  • Holborn Underground Station - 4 min walk
  • Tottenham Court Road Station - 9 min walk
  • Heathrow Airport (LHR) - 50 min drive

Restaurants

  • Spaghetti House - 4 min walk
  • Glasshouse - 2 min walk
  • Antalya Restaurant - 2 min walk
  • All Star Lanes - 1 min walk
  • Taco Bell - 1 min walk

About this property

DoubleTree by Hilton London West End

Upscale hotel near The British Museum
DoubleTree by Hilton London West End is located close to Covent Garden Market and Leicester Square, and provides dry cleaning/laundry services, a bar, and a gym. The on-site restaurant, Restaurant92, serves dinner. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), bike rentals, and express check-out
  • Multilingual staff, a TV in the lobby, and tour/ticket assistance
  • Luggage storage, 7 meeting rooms, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 261 rooms include comforts such as 24-hour room service and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Bathrooms with free toiletries and hair dryers
  • Refrigerators, electric kettles, and daily housekeeping

Languages

Arabic, Catalan, Chinese (Mandarin), English, French, German, Greek, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 35.95 per day)

Food and drink

  • Buffet breakfast available for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant92

Things to do

  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Handrails in stairways (35 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 1911
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 19.50 per person
  • Nearby parking fee: GBP 35.95 per day (984 ft away)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

DoubleTree Hilton End
DoubleTree Hilton End Hotel
DoubleTree Hilton End Hotel London West
DoubleTree Hilton London West
DoubleTree Hilton London West End
DoubleTree London West End
Hilton DoubleTree London West
Hilton DoubleTree London West End
Hilton London West End
London West End Hilton
DoubleTree Hilton London West End Hotel
DoubleTree by Hilton London West End Hotel
DoubleTree by Hilton London West End London
DoubleTree by Hilton London West End Hotel London

Frequently asked questions

Is DoubleTree by Hilton London West End pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at DoubleTree by Hilton London West End?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton London West End on Jun 2, 2024 start from $211.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at DoubleTree by Hilton London West End?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton London West End?

Check-out is at noon. Late check-out is available for GBP 10 (subject to availability).

Where is DoubleTree by Hilton London West End located?

Located in London City Centre, this hotel is within a 5-minute walk of Russell Square and The British Museum. University College London and Tottenham Court Road are also within 10 minutes. Holborn Underground Station is only a 4-minute walk and Russell Square Underground Station is 6 minutes.

Reviews

7.8

Good

Rating 10 - Excellent. 333 out of 1000 reviews" "
Rating 8 - Good. 362 out of 1000 reviews" "
Rating 6 - Okay. 141 out of 1000 reviews" "
Rating 4 - Poor. 102 out of 1000 reviews" "
Rating 2 - Terrible. 62 out of 1000 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Paul

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Cookies 😋
Stayed 2 nights in May 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

John

Traveled with partner
Liked: Staff & service, property conditions & facilities
Very clean
Stayed 1 night in May 2024

8/10 Good

Thilat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Staff was super friendly and helpful.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kacy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff. They let us do an early check in for free.
Stayed 3 nights in Mar 2024

10/10 Excellent

Esthefany

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great and the staff was really nice
Stayed 2 nights in Mar 2024

10/10 Excellent

l

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for us.....
Nearly everything was great....all staff friendly and accomodating.....rooms super and location spot on...
Stayed 2 nights in Feb 2024

6/10 Okay

William

Liked: Cleanliness, staff & service
Nice hotel, however bed wasnt brilliantly comfy, the shower sounded like a dentist drill when on, tv signal was poor, bathroom wasnt built for ease of movement
Stayed 2 nights in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Our first stay Inn a Double Tree hotel we received a warm welcome a freshly baked cookie and received news that our room had been upgraded. The room was very comfortable giving us a great nights sleep. There was so much choice for breakfast can’t wait to stay again
Stayed 1 night in Feb 2024

2/10 Terrible

Patricia

Stayed 1 night in Feb 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Very friendly helpful staff. Room upgrade for birthday very welcome. Good location. Luke warm water if left tap and shower running for 10 mins otherwise stone cold. Strange that light beside was switched on other side of bed! Sons room had broken kettle TV didn’t work and was noisy. Helpful staff moved him for second night.
Stayed 2 nights in Jan 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service from all of the staff.
Great location near to the theatre district and the British museum. Service from the moment we arrived to when we left was excellent.
Stayed 1 night in Jan 2024

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Great location.friendly staff. My room was small but fully functional good breakfast
Stayed 1 night in Jan 2024

8/10 Good

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Allen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff friendly and very helpful
Stayed 1 night in Jan 2024

10/10 Excellent

Lilian

Stayed 1 night in Jan 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable room. We initially had an issue with the electric tripping but this was dealt with very quickly & efficiently. Beautiful breakfast. Excellent choice. Staff very polite & friendly. Close to everything
Stayed 2 nights in Jan 2024

10/10 Excellent

JOHN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT, EFFICIENT STAY
Stayed 2 nights in Jan 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay.
From check in to check out this 3 weekday stay was perfect. Check in quick. Room very clean and comfortable. Bar and food reasonably priced and seating area perfect. Service very good and everyone pleasant and helpful. Breakfast excellent with so much choice.
Stayed 2 nights in Jan 2024

6/10 Okay

Heather

Disliked: Property conditions & facilities
Bathroom was in desperate need of a refurb
Stayed 1 night in Dec 2023

4/10 Poor

leanne

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
We thought being a Hilton the standard would be good but sadly not. We booked a family room and it wasn’t great especially for the price of £300 a night. The pull out bed was in such bad condition it was like sleeping on concrete and you could feel every bar and spring. The aircon unit was faulty and sounds like someone was snoring the whole time plus the light on the dial on the wall was flashing all night lighting up the room. The windows were not safe as they opened up full and a child could fall out of them. Room was very dated and felt run down, curtains were all different lengths and the fridge didn’t work. Also the shower went from burning hot to freezing cold and it was dribbling out so took forever to have a shower whilst trying not to burn your skin. We didn’t sleep at all so I’d suggest paying a bit more and having a good night sleep so your next day isn’t ruined. The location was good for us but that was about all I can say was good.
Stayed 1 night in Dec 2023

6/10 Okay

Allen

Stayed 6 nights in Dec 2023

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and staff.
Excellent location, centrally located. Staff is extremely friendly. We enjoyed our stay! Looking forward to coming back really soon.
Stayed 3 nights in Dec 2023

General hotel information

Reasons to Book
Comfortable Beds & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Nearest Airport
London (LHR-Heathrow)