The room that was given first was extremely small. No place to pray Salah. Washroom was very dirty and with no proper place to shower; a small corner. However , when we complained they gave us a bigger room which was only positive thing. Yet carpet was very dirty, washroom was nasty and smelly. Though they offer shuttle bus, if you miss it 25-30 mins walk back to the hotel.
Tamanna
2024 年 4 月入住 3 晚
10/10 超赞
Imtiaz
2024年04月13日
满意:住宿条件和设施,清洁度
Beautiful clean - quick service and shuttle service
Imtiaz
2024 年 4 月入住 2 晚
8/10 还可以
MD Kayes
2024年04月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very well presented and well mannered staff, Alhamdulillah. Staff making sure if you are ok or in need of anything and very hospitable
MD Kayes
2024 年 3 月入住 4 晚
8/10 还可以
Omar
与家人出行
2024年04月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
No bad
Omar
2024 年 4 月入住 4 晚
10/10 超赞
Mohammad
2024年04月3日
Mohammad
2024 年 4 月入住 1 晚
4/10 很差
Mohamed
2024年04月2日
不满意:清洁度、员工和服务、住宿条件和设施
Mohamed
2024 年 3 月入住 3 晚
2/10 糟糕
Erhan
2024年04月1日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
4 Hours Terrible waiting for simple transaction - Stayed in horrible room
The lady at the lobby made me wait from 7 AM to 11 AM just to complete a simple transaction even if I already paid for my previous night.
The room was horrible.
No housekeeping on my 3 days stay
No chair in the room
Floors are dirty
Hair everywhere
The bathroom is a complete disaster - not cleaned for years maybe. The nasty dirty floor is not even and water does not flow.
The sink is super close to the toilet and can not stand in between.
Walls are just patched after construction and look super ugly.
Make a good decision AVOID THIS PLACE and DON"T STAY THERE!
Erhan
2024 年 3 月入住 4 晚
8/10 还可以
Moussa
与配偶出行
2024年04月1日
满意:员工和服务、服务设施、住宿条件和设施
We really enjoy the time in Madina and in this hotel. Our only Problem was that the air was dried and difficult to breath in particular after the night. Maybe something to do with the ventilation of the rooms.