The Windsor Suites

4.0 star property
Upscale hotel, walk to City Hall
VIP Access

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for The Windsor Suites

Seasonal outdoor pool, a heated pool, sun loungers
Fountain
Premium bedding, pillowtop beds, in-room safe, individually decorated
View from room
Combined shower/tub, free toiletries, hair dryer, towels
Reviews
8.4

Very good

Popular amenities

  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Parking availableParking availableParking available
  • 24/7 front desk24/7 front desk24/7 front desk
  • Pool
  • Pet friendly
The price is $194
$226 total
includes taxes & fees
Jun 23 - Jun 24

Explore the area

Map
1700 Ben Franklin Pkwy, Philadelphia, PA, 19103
  • Popular LocationPennsylvania Convention Center8 min walk
  • Popular LocationReading Terminal Market10 min walk
  • Popular LocationRittenhouse Square11 min walk
  • AirportPhiladelphia, PA (PHL-Philadelphia Intl.)14 min drive

Most relevant reviews

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Room options

Club Studio, 1 King Bed (Premium Club Level)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
HDTV
  • 850 sq ft
  • Sleeps 3
  • 1 King Bed

Club Room (Premium Club Level, Murphy)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Studio Suite, 2 Double Beds

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Queen Beds (Skyline Club Level)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Club Suite, 1 King Bed (Skyline Club Level)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Club Suite, 1 King Bed, Accessible (Skyline Club Level)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
HDTV
  • 850 sq ft
  • Sleeps 5
  • 2 Double Beds

Club Suite, 1 King Bed (Skyline Club Level, Murphy)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Discovery)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Dining table
HDTV
  • 970 sq ft
  • Sleeps 4
  • 2 King Beds

Studio Suite, 1 King Bed, Accessible

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
HDTV
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
HDTV
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Double Beds, Balcony

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Studio, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
HDTV
Hypo-allergenic bedding
  • 450 sq ft
  • Sleeps 4
  • 1 Double Bed

Deluxe Studio, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
HDTV
Hypo-allergenic bedding
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, 2 Bathrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
  • 700 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Similar properties

About the neighborhood

Philadelphia

The Windsor Suites is located in Center City, a neighborhood in Philadelphia, and is near a metro station. The area's natural beauty can be seen at Rittenhouse Square and Fairmount Park, while Philadelphia Museum of Art and Mann Center for the Performing Arts are cultural highlights. Looking to enjoy an event or a game? See what's going on at Lincoln Financial Field or Citizens Bank Park. Guests love the hotel's location for the sightseeing.

What's nearby

  • Pennsylvania Convention Center - 8 min walk
  • Reading Terminal Market - 10 min walk
  • Rittenhouse Square - 11 min walk
  • Liberty Bell Center - 2 min drive
  • Philadelphia Museum of Art - 2 min drive

Getting around

  • Suburban Station - 4 min walk
  • Philadelphia, PA (ZFV-30th Street Rail Station) - 19 min walk
  • Philadelphia Intl. Airport (PHL) - 15 min drive

Restaurants

  • Victory Taproom Philly - 1 min walk
  • Local - 3 min walk
  • Urban Farmer - 3 min walk
  • Con Murphy's - 1 min walk
  • Tir Na Nog - 2 min walk

About this property

The Windsor Suites

Upscale hotel near Rittenhouse Square
Close to City Hall and Pennsylvania Convention Center, The Windsor Suites provides a rooftop terrace, a library, and dry cleaning/laundry services. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with 2 bars and a 24-hour gym.
You'll also enjoy the following perks during your stay:
  • Heated pool with sun loungers
  • Valet parking (surcharge), a seasonal outdoor pool, and express check-out
  • Concierge services, a front-desk safe, and a porter/bellhop
  • Tour/ticket assistance, a TV in the lobby, and an elevator
  • Guest reviews say great things about the location
Room features
All 170 individually furnished rooms boast comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the spacious rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch HDTVs with premium channels
  • Wardrobes/closets, refrigerators, and ovens

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 50 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants

Things to do

  • 24-hour gym
  • Heated pool
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's games
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,897 square feet of conference space
  • 3 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Built in 1963
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 50 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid debit cards are not accepted for any bookings or onsite payments
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 216536

We should mention

The seasonal outdoor pool opens in May
Pool access available from 9:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Suites Windsor
Windsor Suites
Windsor Suites Apartment
Windsor Suites Apartment Philadelphia
Windsor Suites Philadelphia
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Windsor Suites Hotel Philadelphia
Windsor Suites Hotel
The Windsor Suites Hotel
The Windsor Suites Philadelphia
The Windsor Suites Hotel Philadelphia

Frequently asked questions

Does The Windsor Suites have a pool?

Yes, this property has a seasonal outdoor pool. Pool types include heated pools. Pool access is from 9:00 AM–8:00 PM.

How much does it cost to stay at The Windsor Suites?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at The Windsor Suites on Jun 23, 2024 start from $194.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Windsor Suites pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at The Windsor Suites?

Valet parking is available for USD 50 per night.

What time is check-in at The Windsor Suites?

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Windsor Suites?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Windsor Suites located?

Located in Center City, this hotel is within a 10-minute walk of Love Park, City Hall, and Fairmount Park. Pennsylvania Convention Center and Rittenhouse Square are also within 15 minutes. Suburban Station is only a 4-minute walk and 15th St. Tram Stop is 6 minutes.

Reviews

8.4

Very Good

Rating 10 - Excellent. 718 out of 1243 reviews" "
Rating 8 - Good. 238 out of 1243 reviews" "
Rating 6 - Okay. 128 out of 1243 reviews" "
Rating 4 - Poor. 75 out of 1243 reviews" "
Rating 2 - Terrible. 84 out of 1243 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Conway

Liked: Cleanliness, staff & service, property conditions & facilities
Was ok
Stayed 1 night in May 2024

10/10 Excellent

Brittney, Nassau

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is centrally located and in walking distance to many restaurants. The front desk staff are exceptional and provide the best service! The lady at the front desk literally left the desk to assist me with a laundry card! I don’t remember her name but she checked me out this morning and assisted me yesterday! She’s amazing!
Stayed 5 nights in May 2024

10/10 Excellent

Destiny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my stay at the Windsor Suites. I was able to tour the city without a car and all the front desk staff I encountered were extremely helpful. Can’t wait to plan my next trip back!
Stayed 2 nights in May 2024

10/10 Excellent

Shekinah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! Awesome staff and comfy stay
Stayed 1 night in May 2024

10/10 Excellent

Jaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge and bell hop seemed very personable. Room was clean and nicely styled.
Stayed 1 night in May 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility in walking distance to lots of locations
Stayed 1 night in Mar 2024

10/10 Excellent

Da'Jhia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Christian

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and very helpful!
Stayed 2 nights in May 2024

8/10 Good

Laural, Lafayette Hill

Traveled with family
Liked: Cleanliness, staff & service
Valet parking is convenient but expensive, imo. Nice size suites and the staff was very accommodating to our family/friends that came to visit. Unfortunately the room smelled of weed and the bathroom was SUPER tiny, I probably won’t stay here again but it was only 1 night so we endured it.
Stayed 1 night in May 2024

10/10 Excellent

Marisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite place to stay when in Philly
Stayed 2 nights in May 2024

8/10 Good

Victor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. Parking was not the best. We were just dropping off bags/checking in and then leaving to take our rental minivan back to the airport. It was in parking for less than15mins and we were charge $7. There shouldn't be a charge to leave your car for a certain amount of time while checking in.
Stayed 1 night in May 2024

10/10 Excellent

Yvette

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the layout of the suites!
Stayed 1 night in May 2024

2/10 Terrible

Terri

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were there this pass weekend. Upon arrival i was under the impression this was a Luxury hotel. As we entered, it was Trash on the floor, the lamp was broken , the tub was stained and the curtains was broken. I received a text, asking who was everything. Once i expressed the issues, all they did was apologize..The room was dated, not Luxury at all. Your also limited to the amenities. The lounge is only for people staying on the 24th floor. However your paying the same price,in some cases more! They put a 250.00 hold on your card, for damages, when they book the rooms already damaged. 50.00 to park. And that time is limited, as to when you can take you care out for that evening, without being charged. They staff was nice and very helpful. As we were checking out, I voiced my concerns to the attended at the front desk. Letting her know what we experienced. And how , whoever the person was texting me, did offer me access to the lounge for all the inconvenience. However it was pointless for me. Because I had zoom meeting set up, and i would have been happy with a clean room. The front desk...Apologized and said she would refund the parking fee. However the invoice i received, only displayed the 250.00 they hold. Which should take up to 7 businesses days. Not a good experience.
Stayed 1 night in May 2024

10/10 Excellent

Michael

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Itwas a great stay
Stayed 1 night in May 2024

10/10 Excellent

Desirae

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service all around!
Stayed 1 night in May 2024

6/10 Okay

Steve

Traveled with partner
The service and all the people were wonderful! The only thing that was troubling was the fact that we could only take one shower for the days we were there. Our shower knob broke and we couldn’t turn it on and off! The other thing was that we were unaware that we would be sharing a room with someone else! I specifically didn’t want an adjoining room and it was like the people next door were on our room all night and all day! Hardly got any sleep because of them! We had to keep our curtains closed because the people in the next room kept going on the balcony to smoke and constantly kept looking into our room! It was kinda hard to be intimate with my own husband because they were either watching or standing right next to our adjoining room door! Please don’t do this to someone else! Thank you for understanding!
Stayed 2 nights in May 2024

4/10 Poor

Lisa

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Some of the staff was very unfriendly, 2 women at the front desk particularly were rude. Valet were all very nice and helpful. The hotel failed to tell you the one restaurant Con Murphy is only open for breakfast on certain days. Also we went around 5 for dinner, it was crowded at all, we were the only ones seated outside, and it was over 20 minutes we were waiting for the wait staff to take our order when we finally decided to get up and leave and go to another restaurant. The room was nice. But you also cannot adjust the temp, it’s either hot or cold. Not a certain degree. So that wasn’t good.
Stayed 2 nights in May 2024

10/10 Excellent

January

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2024

2/10 Terrible

Nicole

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room we got was dirty, it did not seem like staff had actually cleaned the bathrooms, they were full of stains all over. Felt disgusting being there. The room was alright but considering the price I paid for each night I would’ve expected a higher level quality of sheets, room amenities and overall accommodation. The staff was somewhat rude, the girls were nice but the one male manager was sassy and seemed annoyed every time I asked a question. I overall did not enjoy my stay I would not recommend this hotel
Stayed 2 nights in May 2024

8/10 Good

courtenay, silver spring

Liked: Cleanliness, staff & service, property conditions & facilities
CleN and eSy to get to from 30th Street and had lTe night dinning
Stayed 1 night in May 2024

8/10 Good

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only I thing I didn't like was the room was very chilly and I didn't have the ability to turn the heat on. As much as the rooms cost, we should be able to control the temperature of our rooms and comfortable
Stayed 2 nights in May 2024

10/10 Excellent

Ezramicah

Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Susan

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
It is an old building; no heat or air conditioning this time of the year. Water temperature control is an old style Toilet did not work
Stayed 2 nights in May 2024

8/10 Good

Brittney

Stayed 1 night in Apr 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Put both rooms on same floor. Thanks! Benjamin at the front desk was outstanding!
Stayed 2 nights in May 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0