Playa Mujeres Vacations

It’s a large beautiful place with lots to offer. Unfortunately the lack of trolleys to help people get around was of concern. They had vip trolleys empty and would still not let you catch a ride even though they were heading the direction needed. Wasting time and resources while hurting guest experience. The lack of working AC in rooms was also unacceptable. We shouldn’t have to sweat at night trying to sleep. Food was fine. Dining was fine. It’s a large place and if you have anyone going with you who may have trouble walking miles and miles a day to get from various points throughout resort do not go. There are no trolleys to pick you up.

This place is fun, the staff is excellent!! I can’t say enough good things about the staff, they work so hard to make you feel good and have a great time. They are friendly and quickly respond to your every need and remember you!! The other guests are also so friendly. We had a great time. As someone with extremely bad knees, I have a congenital disorder so I’ve never known what it means to walk without pain, it’s probably my only complaint. Cancun does not seem to understand what handicapped means. There were no bars in the handicapped bathrooms and stairs everywhere making it extremely painful for me to get to anywhere for anything. But…it was worth it. I’d still go again.

DJ needs to play more updated songs and less hard core rap. Beach should be improved.

The service was outstanding. Beautiful rooms. We loved the plunge pool!

Excellent staff. Mr. Estrada was so amazing at el patio restaurant