Most friendly staff and always someone there when you need them!
Candace
2024 年 5 月入住 2 晚
10/10 超赞
Gary
与配偶出行
2024年05月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Valen, the desk clerk when we checked in was excellent. The morning desk clerk with a mustache should look for a career where he does not interact with people.
Gary
2024 年 5 月入住 1 晚
10/10 超赞
Mai
与家人出行
2024年05月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Contemporary, boutique, intimate vibe
Close to shops, restaurants,
Mai
2024 年 5 月入住 1 晚
10/10 超赞
Teri
与家人出行
2024年05月10日
满意:清洁度、员工和服务、住宿条件和设施
My favorite kind of hotel - great sense of style and wonderful grounds and staff.
Teri
2024 年 5 月入住 1 晚
4/10 很差
RENE
2024年05月3日
满意:清洁度
不满意:员工和服务
Hotel is very overpriced relative to other choices in SLO. Several add on charges such as $40.00 a night for parking plus a $30.00 service charge beyond what Expedia advertises. you get a $30.00 "food voucher" but that only buys one glass of wine with no redemption of balance. I have never stayed a place so uncertain of what it actially is.
RENE
2024 年 4 月入住 1 晚
10/10 超赞
Michelle
与配偶出行
2024年04月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed our stay at Hotel Cerro! Our room was very spacious, the rooftop pool was great and the onsite restaurant was quite good. My only complaint was charging me for drip coffee in the morning,$6 !! Honestly drip coffee at a hotel like this should be complimentary and ( in the hotel lobby) especially in the mornings… Overall we enjoyed our stay - conveniently located downtown and walking distance to many great spots!
Michelle
2024 年 4 月入住 3 晚
10/10 超赞
albert
2024年04月13日
满意:清洁度
albert
2024 年 4 月入住 1 晚
6/10 一般
Barb
与家人出行
2024年04月9日
bar restaurant by the pool not open despite front desk saying it’s “supposed to be open” - 3 days in a row. Found a contact lens in our bed, gross. Charged $40 for a soda and beer despite showing a $30 beverage free/card? Handed vouchers for free beverages but then told they were only for one certain type of drink? the motion sensor in the bathroom when you walk in the restroom bothersome as it wakes everyone up in the middle of the night and is a blaring light at 2am. The nightlight on the wall had to be covered up with a stack of chairs. Noise from a corner DJ on the street at 8:30am. Not the stay we recall. Disappointed this round. Lots of incremental charges on our bill and the amenities list feels like a bait and switch. Help us with something that will convince us to return.