Grand Hotel Zell Am See Reviews, Deals & Photos 2024

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Hotel with private beach, full-service spa

Choose dates to view prices

Dates

June 2024

July 2024

Junior Suite, Balcony, Lake View (Open Gallery) | Terrace/patio

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Sauna, spa tub, steam room, Turkish bath, body treatments

Overview
Rooms
Location
Policies

8.6

Excellent

Popular amenities

Pool

On private beach

Pet friendly

Spa

Restaurant

Bar

Explore the area

Esplanade 4-6, Zell am See, Salzburg, 5700

Lake Zell1 min walk
Zeller See Beach4 min walk
Zell am See Leisure Centre6 min walk
Salzburg (SZG-W.A. Mozart)77 min drive

The perfect spot to enjoy Zell am See.

Kristina

May 31, 2024

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Room options

Family Room, Balcony, Lake View

Highlights

Balcony

Individually decorated

Free cribs/infant beds

Hypo-allergenic bedding

Pillow menu

Hair dryer

Bathrobes

484 sq ft
Lake view
Sleeps 4
1 Queen Bed and 1 Twin Bunk Bed

Family Room, Lake View

Highlights

Individually decorated

Free cribs/infant beds

Hypo-allergenic bedding

Pillow menu

Hair dryer

Bathrobes

Minibar

484 sq ft
Lake view
Sleeps 4
1 Queen Bed and 1 Twin Bunk Bed

Junior Suite, Balcony, Lake View (Open Gallery)

8.3/10 Very Good

Highlights

Balcony

Individually decorated

Free cribs/infant beds

Hypo-allergenic bedding

Pillow menu

Hair dryer

Bathrobes

484 sq ft
Lake view
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Grand Suite, 2 Bedrooms, Sauna, Lake View

Highlights

Individually decorated

Sauna

Free cribs/infant beds

Hypo-allergenic bedding

Pillow menu

2 bedrooms

Hair dryer

646 sq ft
Lake view
Sleeps 5
2 Queen Beds

Comfort Double Room, Lake View

9.2/10 Wonderful

Highlights

Individually decorated

Free cribs/infant beds

Hypo-allergenic bedding

Pillow menu

Hair dryer

Bathrobes

Minibar

323 sq ft
Lake view
Sleeps 3
1 Queen Bed

Comfort Double Room

Highlights

Individually decorated

Hypo-allergenic bedding

Pillow menu

Hair dryer

Bathrobes

Minibar

Cable channels

215 sq ft
Sleeps 2
1 King Bed

Grand Double Room

Highlights

Individually decorated

Free cribs/infant beds

Hypo-allergenic bedding

Pillow menu

Private bathroom

Hair dryer

Bathrobes

226 sq ft
Lake view
Sleeps 3
1 Queen Bed

Deluxe Room, Balcony, Lake View

8.1/10 Very Good

Highlights

Balcony

Individually decorated

Free cribs/infant beds

Hypo-allergenic bedding

Pillow menu

Hair dryer

Bathrobes

452 sq ft
Lake view
Sleeps 3
1 King Bed

Junior Suite, Lake View (Open Gallery)

8.3/10 Very Good

Highlights

Individually decorated

Free cribs/infant beds

Hypo-allergenic bedding

Pillow menu

Hair dryer

Bathrobes

Minibar

452 sq ft
Lake view
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Comfort Double Room (Air Condition)

Highlights

Individually decorated

Air conditioning

Free cribs/infant beds

Hypo-allergenic bedding

Pillow menu

Separate bedroom

Hair dryer

215 sq ft
Sleeps 2
1 Queen Bed

Superior Double Room, Balcony, Lake View

8.3/10 Very Good

Highlights

Balcony

Individually decorated

Free cribs/infant beds

Hypo-allergenic bedding

Pillow menu

Hair dryer

Bathrobes

323 sq ft
Lake view
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Comfort Double Room, Balcony, Partial Lake View (Air Condition)

Highlights

Balcony

Individually decorated

Air conditioning

Free cribs/infant beds

Hypo-allergenic bedding

Pillow menu

Separate bedroom

226 sq ft
Sleeps 2
1 Queen Bed

Comfort Double Room, Balcony, Partial Lake View

7.8/10 Good

Highlights

Balcony or patio

Individually decorated

Free cribs/infant beds

Hypo-allergenic bedding

Pillow menu

Hair dryer

Bathrobes

226 sq ft
Mountain view
Sleeps 2
1 Queen Bed

Deluxe Double Room, Sauna, Lake View

8.8/10 Excellent

Highlights

Individually decorated

Sauna

Free cribs/infant beds

Hypo-allergenic bedding

Pillow menu

Hair dryer

Bathrobes

452 sq ft
Lake view
Sleeps 3
1 Queen Bed

Similar properties

Pool

Spa

Parking included

Free WiFi

$194 total

includes taxes & fees

Jun 26 - Jun 27

About the neighborhood

Zell am See

Located in Zell am See, Grand Hotel Zell Am See is near a train station and on a private beach. Lake Zell and Zeller See Beach reflect the area's natural beauty and area attractions include Zell am See Leisure Centre and Familienberg Maiskogel. Traveling with kids? Consider Wildpark Ferleiten and Erlebnisbad Sommerstein. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as sledding and snowshoeing.

Visit our Zell am See travel guide

What's nearby

Lake Zell - 1 min walk
Zeller See Beach - 4 min walk
Zell am See Leisure Centre - 6 min walk
City Xpress Ski Lift - 7 min walk
AreitXpress Cable Car - 4 min drive

Getting around

Zell am See Station - 6 min walk
W.A. Mozart Airport (SZG) - 78 min drive

Restaurants

Villa Crazy Daisy - 1 min walk
Seehof Hotel Zell am See - 3 min walk
Pinzgauer Diele - 2 min walk
Vanini - Das andere Café - 5 min walk
Steinerwirt 1493 Zell am See - 4 min walk

About this property

Grand Hotel Zell Am See

Upscale family-friendly hotel by the lake

Grand Hotel Zell Am See is located close to Lake Zell, and provides a casino, a terrace, and shopping on site. For those looking to try their luck, this hotel boasts a slot machine. Indulge in a detox wrap, a sports massage, and a body treatment at GrandSpa, the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. In addition to a garden and a playground, guests can connect to free in-room WiFi.

You'll also find perks like:

An indoor pool and a children's pool, with sun loungers
Bike rentals, valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
Babysitting (surcharge), smoke-free premises, and luggage storage
Tour/ticket assistance, an elevator, and massage treatment rooms
Guest reviews give top marks for the helpful staff

Room features

All 131 individually decorated rooms include perks such as pillow menus and laptop-friendly workspaces, in addition to amenities like free WiFi and safes.

Other amenities include:

Free toiletries and hair dryers
TVs with cable channels
Wardrobes/closets, daily housekeeping, and phones

Languages

English, German, Italian

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transportation

Roundtrip airport shuttle (surcharge)
Ski shuttle nearby
Valet parking on site (EUR 10 per night; includes in/out privileges)

Food and drink

2 bars/lounges
2 restaurants

Things to do

Arcade/game room
Bicycle rentals
Casino
Children's pool
Free children's club
Full-service spa
Gym
Indoor pool
Playground
Sauna
Shopping
Ski passes
Ski storage
Slot machine
Steam room

Family friendly

Arcade/game room
Babysitting (surcharge)
Children's pool
Free children's club
Indoor pool
Laundry facilities
Playground

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Outdoors

Garden
On a lake
On a private beach
On the boardwalk/promenade
Pool loungers
Terrace

Full-service spa

6 treatment rooms
Body scrubs
Body wraps
Detox wraps
Facials
Hot stone massages
Manicures/pedicures
Sauna
Spa tub
Sports massages
Steam room
Turkish bath

Accessibility

Elevator

5 floors
Built in 1894
Smoke-free property

Room amenities

Bedroom

Hypo-allergenic bedding
Pillow menu

Bathroom

Bathrobes
Free toiletries
Hair dryer
Slippers
Towels

Entertainment

TV with cable channels

Food and drink

Limited room service
Minibar

Individual decor
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night

Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: EUR 2.05 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

Valet parking fee: EUR 10 per night (in/out privileges)
Pet fee: EUR 25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Pets are not permitted in this property's restaurant and wellness area.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars and is displayed on this page as 4 stars.

Property is also known as

Grand Hotel Zell Am See

Grand Zell Am See

Zell Am See Grand Hotel

Zell Am See Grand

Grand Hotel Zell Am See Hotel

Grand Hotel Zell Am See Zell am See

Grand Hotel Zell Am See Hotel Zell am See

Frequently asked questions

Does Grand Hotel Zell Am See have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Grand Hotel Zell Am See?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Grand Hotel Zell Am See on Jun 6, 2024 start from $388.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hotel Zell Am See pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per night.

How much is parking at Grand Hotel Zell Am See?

Valet parking is available for EUR 10 per night.

What time is check-in at Grand Hotel Zell Am See?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Grand Hotel Zell Am See?

Check-out is at 10:30 AM.

Does Grand Hotel Zell Am See provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Grand Hotel Zell Am See located?

Located in Zell am See, this beachfront hotel is on the riverwalk and within a 5-minute walk of Lake Zell, Zeller See Beach, and Vogtturm City Museum. Zell am See Leisure Centre and City Xpress Ski Lift are also within 10 minutes. Zell am See Station is 6 minutes by foot.

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Kristina

Traveled with family

May 31, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The perfect spot to enjoy Zell am See.

Stayed 2 nights in May 2024

10/10 Excellent

sultan

Traveled with family

May 12, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

فندق وموقع ممتاز

Stayed 3 nights in May 2024

10/10 Excellent

Audrey

Traveled with partner

May 10, 2024

Liked: Cleanliness, staff & service, amenities

Fantastic on all levels, especially the dining - will return!

Stayed 7 nights in Mar 2024

10/10 Excellent

khalid

Apr 24, 2024

Stayed 2 nights in Apr 2024

10/10 Excellent

Marie

Traveled with partner

Mar 21, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent breakfast options, amazing 5 course dinners as well as afternoon snacks, just what you needed after a day skiing. Grand spa area was fantastic treatment for post ski recovery. Absolutely loved our stay at the Grand best location.

Stayed 8 nights in Mar 2024

10/10 Excellent

Tom

Traveled with group

Jan 29, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jan 2024

2/10 Terrible

Verified traveler

Dec 9, 2023

Liked: Cleanliness, property conditions & facilities

Disliked: Room comfort

Not worth it for the price we paid

Flat pillow resulted in pain at hubby back for the rest of our trip. We stayed in various hotels prior to this and had no issue. Although they provided different types of pillows but are really flat. They damaged my luggage too. It was a new samsonite luggage I bought in Austria as the one I had was damaged by ground control at the airport. Just 1 week old and it’s damaged again, it was carried and put into our room by the valet. They offered compensation though, by waiving off our room service dinner. But I rather they be careful about handling our stuffs than such compensation.

Stayed 2 nights in Dec 2023

10/10 Excellent

Simon

Nov 3, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A truly wonderful hotel!

What a wonderful hotel! Beautiful historic building in a stunning location with wonderful facilities, food and fantastic staff. I received a free upgrade and had a huge wellness room with an in room sauna and a stunning balcony overlooking the lake. The half board was such great value with a lovely 2 course mid afternoon snack, fabulous 5 course gourmet dinner and wonderful breakfast spread. They even dropped me off at the station as it was snowing. Lovely staff throughout the hotel, and great spa and pool facilities. Highly recommended, I will definitely be back!

Stayed 1 night in Nov 2023

10/10 Excellent

Dennis

Oct 5, 2023

Stayed 1 night in Oct 2023

10/10 Excellent

Shaikha

Oct 4, 2023

Stayed 3 nights in Sep 2023

10/10 Excellent

Jassem

Traveled with family

Oct 4, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Sep 2023

10/10 Excellent

Kulbir

Traveled with family

Sep 7, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay overall

Beautiful location and room. Really pleased with our stay. Big size lake view room. Service was really good. Breakfast and dinner were both great and waiting staff were amazing. Reception staff was very helpful and friendly.

Stayed 2 nights in Jun 2023

10/10 Excellent

Julian

Traveled with family

Sep 1, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay at Grand Hotel

We had an incredible stay at the Grand Hotel. Fantastic service with friendly, knowledgeable, helpful reception staff, beautiful facilities, beautiful views, delicious food. Perfect location to explore Zell am See and enjoy the lake. Loved the complementary paddleboat and bicycle options. A really special treat, we felt completely spoiled and the hotel is absolutely gorgeous, as are the spectacular mountains around Zell am See, jaw-dropping, 'Wow'!

Stayed 4 nights in Aug 2023

8/10 Good

Tibor

Aug 12, 2023

Stayed 1 night in Aug 2023

10/10 Excellent

Jenny

Jul 31, 2023

Stayed 7 nights in Jul 2023

2/10 Terrible

Moussa

May 20, 2023

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Since I entered the room I requested them several time to fix the AC with no proper response no acting to help.

Stayed 2 nights in May 2023

6/10 Okay

Gary, Black Mountain

Traveled with partner

Mar 31, 2023

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

There was a horrible smell that emanated from the shower room. Smelled like sewage. Originally the area smelled more like bleach (as if they tried to correct it). But as the evening wore on - it became overpowering. We shut off the door and opened the windows int he middle of the night and were okay. When we drew the hotel's attention to it in the morning all they did was tell us that we should have brought it to their attention in the middle of the night - that they have someone on duty 24/7 - as if we were at fault. This is a shame because it put a damper on wha would have been a delightful stay. I would argue they probably should have apologized profusely and knocked some euros of the room charge. But they didn't. Pretty bush league for a fancy/expensive hotel.

Stayed 1 night in Mar 2023

10/10 Excellent

Sarah

Traveled with group

Mar 16, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay

This is the second time we have stayed here and we love it. Fabulous location, very friendly staff, very comfortable rooms. The breakfast is fantastic (I think the best we have ever had,) Apparently the evening meals are great too but went out. The swimming pool area is lovely. As I wasn't skiing I had it all to myself in the mornings - I understand it gets busy with children in the afternoon. Our only gripe is the position of our room - 223. It overlooked both the lake and the town so we got best of both worlds.... until Monday night when the goods trains started rumbling past - almost continuously. There are also two family rooms next door and unfortunately we must have had the noisiest children ever staying in them who started shouting and running around from about 6.30 am. But that's our only gripe. THe hotel itself is lovely and we would definitely stay again.

Stayed 4 nights in Mar 2023

10/10 Excellent

Les, Cheltenham

Traveled with partner

Feb 6, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent staff , lovely hotel

Stayed 2 nights in Jan 2023

8/10 Good

Doria, Saskatoon

Traveled with partner

Jan 13, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This grand old hotel has all the glamour and old charm you see in the photos. It takes you back to a different time & if you like that, it’s all you need. It is not all redone/repainted or remodelled for today, so don’t expect that. The hotel is beautiful and the view/location cannot be beat. The staff were amazing, so helpful and smiling always. The breakfast is pleasant & included in most packages. The lounge upstairs was an experience in itself, so do check it out. The spa was dated, but quite cozy & again fit the bill for relaxation. Overall we loved it!

6/10 Okay

Laura Lynne

Oct 10, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Did not live up to expectations

Staying at this hotel was the primary reason I stopped in this city. I was looking forward to a beautiful room overlooking the water and a cozy scene as depicted in pictures. I need to remember that pictures lie. I was initially given a room on the 6th floor. The view was fine, but it was SO HOT and there was no air. Reception (Thalia) was extremely helpful and offered a downgrade to an air condition room. While the view was better and I paid for a higher room, I also needed to sleep so I moved. I regretted that decision as I was placed in a different building which was not convenient to getting to meals, etc and I discovered spiders. Parking was also confusing as it was not communicated just to pull up to the door and I ended up paying for parking twice. My luggage was damaged by staff when I was leaving the hotel and I wrote the hotel with no response from them regarding this issue. When I went to go to dinner that night there was an issue finding my name on the room list and I was made to feel like a trespasser. Then once I was settled they uprooted me to move me to another table. Completely unnecessary and insulting with people staring at me wondering what the issue was. My server also made fun of my trying to speak German to him causing more stares. People also kept coming by asking my room number repeatedly. I was not comfortable having my room number repeatedly stated out loud while traveling alone. What should have been a relaxing stay was sadly anything but.

Stayed 1 night in Oct 2022

10/10 Excellent

DEIRDRE Maria, Andover

Traveled with partner

Sep 1, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful location on the lake. Hotel room slightly dated however good soundproofing. Only niggle No iron or ironing room. You could pay to have it done done if needed

Stayed 6 nights in Aug 2022

10/10 Excellent

Abdulla

Jul 31, 2022

Stayed 1 night in Jul 2022

10/10 Excellent

Khaled

Jul 28, 2022

Stayed 1 night in Jul 2022

4/10 Poor

Sarah

Traveled with family

Jul 5, 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Jun 2022

General hotel information

Reasons to Book	Great Location & Comfortable Beds
Check-In Time	3:00 PM
Check-Out Time	10:30 AM
Nearest Airport	Salzburg (SZG-W.A. Mozart)

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Grand Hotel Zell Am See

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Popular amenities

Explore the area

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10/10 Excellent

Room options

View all photos for Family Room, Balcony, Lake View

Family Room, Balcony, Lake View

Highlights

View all photos for Family Room, Lake View

Family Room, Lake View

Highlights

View all photos for Junior Suite, Balcony, Lake View (Open Gallery)

Junior Suite, Balcony, Lake View (Open Gallery)

Highlights

View all photos for Grand Suite, 2 Bedrooms, Sauna, Lake View

Grand Suite, 2 Bedrooms, Sauna, Lake View

Highlights

View all photos for Comfort Double Room, Lake View

Comfort Double Room, Lake View

Highlights

View all photos for Comfort Double Room

Comfort Double Room

Highlights

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Grand Double Room

Highlights

View all photos for Deluxe Room, Balcony, Lake View

Deluxe Room, Balcony, Lake View

Highlights

View all photos for Junior Suite, Lake View (Open Gallery)

Junior Suite, Lake View (Open Gallery)

Highlights

View all photos for Comfort Double Room (Air Condition)

Comfort Double Room (Air Condition)

Highlights

View all photos for Superior Double Room, Balcony, Lake View

Superior Double Room, Balcony, Lake View

Highlights

View all photos for Comfort Double Room, Balcony, Partial Lake View (Air Condition)

Comfort Double Room, Balcony, Partial Lake View (Air Condition)

Highlights

View all photos for Comfort Double Room, Balcony, Partial Lake View

Comfort Double Room, Balcony, Partial Lake View

Highlights

View all photos for Deluxe Double Room, Sauna, Lake View

Deluxe Double Room, Sauna, Lake View

Highlights

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About the neighborhood

Zell am See

What's nearby

Getting around

Restaurants

About this property

Grand Hotel Zell Am See

Languages

Property amenities

Internet

Parking and transportation

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink