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Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

2.5 star property
Hotel with free breakfast, walk to Gatlinburg Space Needle

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Interior
Indoor pool, open 10:00 AM to 10:00 PM, sun loungers
Exterior
1 bedroom, minibar, in-room safe, desk
Free breakfast
Reviews
9.2

Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
The price is $206
$249 total
includes taxes & fees
Jun 6 - Jun 7

Explore the area

Map
322 Historic Nature Trail, Gatlinburg, TN, 37738
  • Popular LocationGatlinburg Convention Center4 min walk
  • Popular LocationSkyPark8 min walk
  • Popular LocationRipley's Aquarium of the Smokies15 min walk
  • AirportKnoxville, TN (TYS-McGhee Tyson)69 min drive
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Room options

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (LEISURE)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed (LEISURE)

10/10 Exceptional

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.2/10 Wonderful

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

9.5/10 Exceptional

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Accessible Tub)

8.3/10 Very Good

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed

9.3/10 Wonderful

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Sofa bed - double
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communication)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Communication)

10/10 Exceptional

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Sofa bed - double
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communication)

10/10 Exceptional

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Suite, 2 Queen Beds

9.6/10 Exceptional

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Sofa bed - double
Hair dryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communication)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Accessible Tub)

10/10 Exceptional

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Sofa bed - double
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior
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Pool
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Kids pool
8.8 out of 10, Excellent, (1256)
The price is $147
$166 total
includes taxes & fees
Jun 12 - Jun 13
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About the neighborhood

Gatlinburg

Located in Gatlinburg, Holiday Inn Express Gatlinburg Downtown, an IHG Hotel is in a shopping district and near theme parks. Island at Pigeon Forge and Old Mill are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ripley's Aquarium of the Smokies and Gatlinburg Space Needle. Anakeesta and Wild Bear Falls Indoor Water Park are not to be missed. Spend some time exploring the area's activities, including skiing.
Visit our Gatlinburg travel guideOpens in a new window

What's nearby

  • Gatlinburg Convention Center - 4 min walk
  • Ole Smoky Moonshine Distillery - 7 min walk
  • SkyPark - 8 min walk
  • Ripley's Aquarium of the Smokies - 15 min walk
  • Anakeesta - 15 min walk

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • Crawdaddy's Restaurant & Bar - 7 min walk
  • Ole Smoky Distillery - 7 min walk
  • Loco Burro Fresh Mex Cantina - 9 min walk
  • Mellow Mushroom - 7 min walk
  • Smith & Son Corner Kitchen - 6 min walk

About this property

Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Hotel near Great Smoky Mountains National Park
Close to Gatlinburg Convention Center and Gatlinburg Space Needle, Holiday Inn Express Gatlinburg Downtown, an IHG Hotel provides free breakfast, an arcade/game room, and laundry facilities. In addition to a business center and a snack bar/deli, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool with sun loungers
  • Free self parking
  • An area shuttle, an elevator, and luggage storage
  • ATM/banking services, free newspapers, and meeting rooms
  • Guest reviews give good marks for the breakfast, helpful staff, and location
Room features
All 113 rooms include comforts such as air conditioning and separate sitting areas, in addition to thoughtful touches like free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Separate sitting areas, microwaves, and free infant beds

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 16.91 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 10:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Gatlinburg Downtown Hotel
Hotel Holiday Inn Express Gatlinburg Downtown Gatlinburg
Gatlinburg Holiday Inn Express Gatlinburg Downtown Hotel
Hotel Holiday Inn Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown Gatlinburg
Holiday Inn Express Hotel
Holiday Inn Express
Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown, an IHG Hotel Hotel
Holiday Inn Express Gatlinburg Downtown, an IHG Hotel Gatlinburg

Frequently asked questions

Does Holiday Inn Express Gatlinburg Downtown, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10:00 PM.

How much does it cost to stay at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel on Jun 6, 2024 start from $206.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Gatlinburg Downtown, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?

Check-in begins at 4:00 PM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Inn Express Gatlinburg Downtown, an IHG Hotel located?

Situated in a shopping district, this hotel is within a 10-minute walk of Gatlinburg Convention Center, Gatlinburg Space Needle, and Ole Smoky Moonshine Distillery. Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies are also within 15 minutes.

Reviews

9.2

Wonderful

Rating 10 - Excellent. 562 out of 793 reviews" "
Rating 8 - Good. 165 out of 793 reviews" "
Rating 6 - Okay. 38 out of 793 reviews" "
Rating 4 - Poor. 12 out of 793 reviews" "
Rating 2 - Terrible. 16 out of 793 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Janet

Traveled with family
Liked: Cleanliness, property conditions & facilities
We have a handicap parking tag. I told the front desk attendant that someone with no handicap tag was parked in a handicap space. He did nothing.
Stayed 3 nights in May 2024

6/10 Okay

Adam & Brooke

Disliked: Cleanliness
Stayed 4 nights in Feb 2024

4/10 Poor

Andrea

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was hair in our bed. When I took it to the front desk they said sorry. I then asked for a discount. Of which I got 30.00. They were like robots at the front desk. Very unfriendly. I feel a nights stay would have been more satisfying The breakfast area was a different story The staff was friendly and the area was clean
Stayed 3 nights in May 2024

10/10 Excellent

KENNETH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great family hotel, will visit again!
Stayed 4 nights in Mar 2024

10/10 Excellent

Jennifer, Union

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again. Kids water park was great!
Stayed 1 night in Apr 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Time Spent There.
Stayed 3 nights in Mar 2024

4/10 Poor

Olivia

Traveled with family and small children
Most of the experience was pretty standard for staying at a hotel. The breakfast was actually better than expected. The pool facilities were nice & big enough for many kids & families to enjoy without feeling overcrowded. The game rooms were ok, most of the machines took our money, they did not have “out of order” signs on them, but they did have “no refund given” signs. Kinda crappy they knew the machines *might* be broken & wont give you your money back. The main issue we had was we booked a KING suite with pull out couch bed. Our bed was not a king, it was definitely a QUEEN, we checked the tags since it was smaller than expected. We were extremely upset about this because we were charged the same for a king suite but given a queen. Be aware when booking your room that you may not get what you paid for! Did not get a price adjustment either! Hopefully in the future they give customers what they actually pay for.
Stayed 4 nights in Mar 2024

8/10 Good

Wichnart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Wael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel rooms clean and breakfast is really good
Stayed 1 night in Mar 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
Our favorite stay so far down here in Tennessee! The waterpark was a huge hit and the breakfast was some of the best we’ve had from a hotel. I was nervous about room size since I had seen some comments saying they were small, but we got the standard with 2 queens and it was extremely roomy for 2 adults & 2 kids. The rooms were very clean as well.
Stayed 3 nights in Feb 2024

8/10 Good

Bevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a excellent breakfast. Convenient to all the activities in town and out on the mountain! We stay here every year and will continue to do so!
Stayed 4 nights in Feb 2024

6/10 Okay

Seongyong

Stayed 1 night in Feb 2024

10/10 Excellent

Tammy

Liked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

Maximo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Cheryl

Traveled with partner
Liked: Amenities
Location
Stayed 3 nights in Feb 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Sheena, Rural Retreat

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was EXCELLENT!!!!!!! From the front desk to housekeeping—phenomenal! The waterpark and pool area could have been cleaner but there was quite a few folks using that area. Overall great stay! Also breakfast was the best of any hotel we have stayed.at as far as hotel provided options.
Stayed 1 night in Feb 2024

10/10 Excellent

Andrezza

Stayed 3 nights in Feb 2024

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was able to charge my EV using one of the many 110 outlets in the back of the property.
Stayed 3 nights in Feb 2024

10/10 Excellent

Silvia

Stayed 3 nights in Feb 2024

10/10 Excellent

Arnold

Stayed 1 night in Feb 2024

10/10 Excellent

Brittany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Aaron

Liked: Cleanliness
Disliked: Staff & service
Needs better amenities
Considering what we paid for rooms here, I was left feeling as if we should have booked elsewhere for the amount we paid. The wifi did not work for the entire time that we were there; it worked for about an hour when we first arrived and after that, no more. Also, there is NO FREEZER space in the fridge in your rooms. We spent $12 on ice cream (Ben n Jerry's) only to get back to the room and discover there was nowhere to put it. The entire "fridge" is just that, no freezer section (and barely cooled drinks either). There is no jacuzzi or hot tub sadly, and there was no bathtub in our room either. Nice water park for the kids but nothing for the adults. We were given a handicapped accessible room due to a youth conference filling the place up that weekend and was unable to take a regular "bath" as it was shower only. I will not be staying at this location again, due to the lack of proper amenities. Hotel was very clean though.
Stayed 3 nights in Jan 2024

General hotel information

Reasons to Book
Indoor Pool & Great Location
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5