Find Hotel with a Concierge in Springfield, MA

"Charming inn. Very pretty in a gorgeous area. The bathroom shower had stains- my only complaint."

"This was the absolutely perfect hotel for our college visits. Walkable to Smith and easy access to the other schools in the Five Colleges. There were so many cute shops, coffee shops with awesome coffee and bagels and restaurants to explore. Even with all that going on, the room was nice and quiet. The staff was so pleasant. Everything was just perfect!"

"Booked two rooms for ourselves and family. We were attending our daughter's college graduation nearby. If I must make a suggestion would be to improve your breakfast options. Perhaps a few hot options. Overall, we had a pleasant stay. "

"The hotel was excellent and all the employees very professional and friendly."

"We got moved. The hotel was pet friendly and smelled like wet dog. My parents door was off the hinges and when reported they said thanks, we’ll look into it. My step father had to lift door up each time to leave room. Worse part is they never contacted us that we were being moved to a different hotel. I had called to confirm and had to call several times to find out new location, etc. Will not stay here again. "